Man leaves LCBO with 24 free bottles of wine thanks to computer glitch

Mohammed Asaduallah said he came across a box containing six wine bottles for $0 last month while doing a routine check on Facebook for LCBO sales and deals. The regular cost of that same order is $940 according to Asaduallah.

Asaduallah said he purchased 24 wine bottles for $0 and added a bottle of whisky in order to reach the minimum purchase requirements.

“Everyone's speculating and I'm just like, why don't I just order it and see what happens.”

“I was like, this is working. I'm not getting any error so far,” he said. “It went through and I was like, no way this went through it. This is the LCBO, right, like this can't happen.”

Asaduallah said he was “confused and excited and just unsure of what's really happening,” when the LCBO sent him confirmation emails for his order.

When he arrived at the LCBO last week to pick up the order, assuming that he would be turned away, Asaduallah said a customer service representative went to the back room and brought it to him.

“The whole time I’m trying to keep it cool. Try not to sound overly excited,” said Asaduallah.

When he left the store and reached his car, Asaduallah saw that it was not the same wine that he had ordered. He then returned to the store to have the order fixed.

“I have no idea where my head was at, but I was trying to see where this goes.”

That’s when the employee realized that Asaduallah was not charged for the wine and they called a manager.

Asaduallah said it took a lot of back and fourth with the manager before he was able to leave the store with the wine.

“As that whole thing is happening, in my head I was like, yeah, I should have never walked back into the store.”

“I am just like shocked that all of this kind of just worked out,” he said. “Just as soon as I get on the road, I'm just like, … where did I even get this courage?”

An LCBO spokesperson said that the free wine came as a result of a glitch on the company’s website, adding that it has since been fixed.

“While there are some inaccuracies in Mr. Asaduallah's account of our attempts to resolve the situation, we take full responsibility for the error and have worked to ensure that it will not happen again.”