Trump launches AI-powered America.gov to streamline government services for Americans

The website was unveiled on Tuesday, with Trump signing an executive order that day directing all agencies to make their websites “integrate directly” with America.gov.

The website resembles the widespread form of an AI chatbot, with Trump saying, “Anyone who has used Grok or Gemini or ChatGPT will understand instantly how to use America.gov.” While the website currently can only answer questions and direct users on how to complete tasks themselves, administration officials say it will soon be able to be used to fill out government forms and check applications.

Trump said it's “not just simply a website, it’s a restoration of America’s founding promise, and it’s a reinvention of your government for the 21st century and beyond. We’re putting power and control back into the hands of the people, right where it belongs.”

US Chief Design Officer Joe Gebbia, who helped create the website, said that in 2027, the website will directly assist in a number of tasks, such as changing a person’s name after marriage, setting up a Trump Account, buying national park passes, comparing Medicare plans, and more.

"Very soon, all she'll have to do is ask America.gov and it'll fill out the forms, track the progress and send her a new Social Security card, passport and insurance card in the mail," Trump said.

"Whether you're a scout leader who wants to reserve a campsite at a national park, a senior citizen trying to choose a Medicare plan, or an American veteran trying to get the benefits that you've earned and so justly deserve, America.gov will be there to help," he added.

Secretary of State Marco Rubio also announced that starting in 2027, Americans will be able to use the website to apply for their first passport. He said, “Today, if you need your first passport, you start at the State Department's website. There's a lot of information up there, but if you actually want to apply, that is where the maze starts.”

He said that users would be able to upload their own passport photos, instead of having to go somewhere to have it taken. “No printing forms, no drugstore hostage photo, no appointment, no line, no middleman that you're paying to do something that should be available to you. You tell America.gov what you're trying to do and it walks you through every single step.”