"If your restaurant hasn’t been remodeled, you don’t need to worry, it won't be."
Cracker Barrel announced on Tuesday that it is suspending its remodels of stores across the country. This comes after the restaurant chain reverted back to its original logo following intense backlash.
"Your Old Country Store is Here to Stay," a press release from Cracker Barrel stated. "You’ve shared your voices in recent weeks not just on our logo, but also on our restaurants. We’re continuing to listen. Today, we’re suspending our remodels. If your restaurant hasn’t been remodeled, you don’t need to worry, it won't be."
The statement said that Cracker Barrel had "heard clearly that the modern remodel design does not reflect what you love about Cracker Barrel. We had tested this design in only four out of 660 locations, and we won’t continue with it. Of course, we will continue to invest in our restaurants to make sure that they are in good shape and meet your expectations."
"The vintage Americana you love will always be here - the rocking chairs on the porch, our fireplaces and peg games, unique treasures in our gift shop and antiques pulled straight from our warehouse in Lebanon, Tennessee. We want you to have a warm, welcoming space for friends and family to gather and enjoy our craveable food and country hospitality."
"With our recent announcement that our 'Old Timer' logo will remain, along with our bigger focus in the kitchen and on your plate, we hope that today’s step reinforces that we hear you," the statement concluded. "Thank you for your passion and love for Cracker Barrel. Our 70,000 hard-working team members look forward to welcoming you for breakfast, lunch or dinner soon."
The company received fierce backlash in August after it unveiled a new, simplified logo that shed its iconic old man sitting at a barrel. Even the president weighed in, writing, "Cracker Barrel should go back to the old logo, admit a mistake based on customer response (the ultimate Poll), and manage the company better than ever before."
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