Canada Post refusing delivery to two Toronto high-rises after seeing people without masks in lobby

Valerie Chartrand, speaking on behalf of Canada Post, commented on Sunday:

"Within the areas of the buildings delivery employees must access to deliver mail, some individuals are not wearing masks."

"This is a safety risk and we have advised the buildings management. Wearing masks in public areas is recommended by public health and is a common courtesy to others, especially those working to provide a service."

According to CBC, people residing in the two buildings now have to go all the way to the nearest Canada Post depot, located far enough away where people will have to drive or take public transportation there.

May Aboayda, a resident of one of the buildings commented:

"It's very frustrating. I'm going to move from this building. It's too much."

"Everyone is wearing a mask [in the buildings]. We don't have any cases in the building. So many people are waiting for their documents. I hope they will solve this problem soon."

Iulian Stanciu, another frustrated resident at one of the buildings, also iterated that the vast majority of residents are wearing masks, and that there are legitimate exceptions to the mask rule, including people with medical conditions:

"I think they are using it an justification not to do their job. To me, It's a unilateral decision. They didn't consult or give us an opportunity to talk about it. They just said: 'We're done.'"

"I don't see this an excuse for them not to deliver the service."