Wharton professor Christian Terwiesch wrote that "OpenAI’s Chat GPT3 has shown a remarkable ability to automate some of the skills of highly compensated knowledge workers in general and specifically the knowledge workers in the jobs held by MBA graduates including analysts, managers, and consultants."
The research found that ChatGPT3 "does an amazing job at basic operations management and process analysis questions," stating that "not only are the answers correct, but the explanations are excellent."
It was also revealed that ChatGPT3 "is remarkably good at modifying its answers in response to human hints."
"In other words, in the instances where it initially failed to match the problem with the right solution method, Chat GPT3 was able to correct itself after receiving an appropriate hint from a human expert," the research paper added.
Terwiesch said that ChatGPT3 would have received a B to B- on the exam. He also noted that the Operations Management course, on which ChatGPT3 was tested, was no longer a strictly required course for all Wharton students to take, and ChatGPT3’s performance on the test would have "been sufficient to pass the waiver exam, though by a very small margin."
Despite this, the research found that ChatGPT3 "at times makes surprising mistakes in relatively simple calculations at the level of 6th grade Math," adding that "the present version of Chat GPT is not capable of handling more advanced process analysis questions."
According to The Hill, the OpenAi language processing system GPT, or Generative Pre-trained Transformer, is designed to use artificial intelligence to provide human-like conversation.
"The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests," ChatGPT's bio on OpenAI reads.
The tool has drawn concern from schools, an issue addressed by Terwiesch, over its uses to write essays and answer complex questions with information from the Internet.
Earlier this month, the New York City Department of Education banned the use of the program on public school devices and networks, citing "negative impacts on student learning, and concerns regarding the safety and accuracy of content," according to Chalkbeat New York.
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