Under its new policies, customers will have the ability to remove their combination from the database if they so choose, and the company will only comply with law enforcement when subpoenaed.
"We listen to our customers and update our products and practices in response to their evolving needs," Liberty Safe wrote in a statement released Wednesday evening. "Effective immediately, existing customers can visit www.libertysafe.com/pages/combination-removal and fill out the form to have records of thier access codes expunged." The company added that new customers will have the ability to do so in the coming weeks.
"This change allows customers to take control of how their information is stored and protected," it continued. "We understand that many of our customers are willing to assume the responsibility of safeguarding their own combination." Liberty Safe explained that those who choose to opt out of storing their codes in the database will have "limited recourse" if they lose access.
The company went on to note that it had revised its policies regarding compliance with law enforcement.
"Going forward," it said, "we will require a subpoena that legally compels Liberty Safe to supply access codes but can only do so if these codes still exist in our system."
The news was met with mixed reactions. Some, including Tim Pool, applauded Liberty Safe for their decision, while others questioned whether the company would actually hold true to its promise.
In the case of Hughes, Liberty Safe explained that it had been contacted by the FBI requesting the access code to the gun locker on his property, for which they had a search warrant.
"After receiving the request, we received proof of the valid warrant, and only then did we provide them with an access code," the company said in a statement, adding that it "had no knowledge of any of the details surrounding the investigation at the time."
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