Videos have been going viral on a regular basis during the pandemic of airline flight crews removing passengers for alleged mask violations.
On Thursday evening, Republican strategist Andrew Surabian allegedly witnessed one of these incidents aboard an American Airlines flight.
She’s explaining that she’s traveling to see her 95 yr old dad who is on his deathbed. Flight attendant saying she doesn’t feel comfortable with her on the flight and is now lecturing her in the rudest most condescending tone you could ever imagine.
— Andrew Surabian (@Surabees) March 5, 2021
According to Surabian, and elderly woman on the flight put her mask down briefly but proceeded to immediately put the mask back on. A flight attendant allegedly threatened to kick the woman off the flight.
The elderly woman allegedly begged to be allowed to remain onboard. According to Surabian, she explained to the flight attendant that she was traveling to see her 95 year old father who was on his deathbed.
Surabian wrote that the flight attendant responded that she did not feel comfortable with the elderly woman on the flight and began lecturing her "in the rudest most condescending tone you could ever imagine."
Was tweeting quickly so tagged the wrong handle @AmericanAir. Can't even begin to tell you how depressing of a scene that was. Flight attendant ultimately let her stay but only after humiliating this lady who was in tears & making her repeat "I will keep my mask on" several times
— Andrew Surabian (@Surabees) March 5, 2021
Though the flight attendant eventually allowed the woman to remain aboard, it was not until after she allegedly humiliated the woman who was in tears and made her repeat "I will keep my mask on" several times.
Surabian tweeted after the plane landed that as he was disembarking the aircraft an American Airlines employee allegedly pulled him aside with copies of his tweets printed out. Surabian was allegedly told by the employee that "per top of corporate, they were launching a full investigation." According to Surabian he gave the representative his version of the incident and the employee allegedly acknowledged that it was unacceptable. Surabian allegedly witnessed the representative apologize to the elderly woman as he was leaving the area.
Thank you for chatting with our airport manager. We appreciate the opportunity to turn this around for the customer.
— americanair (@AmericanAir) March 5, 2021
Surabian and the airline could not be reached for comment but American Airlines did tweet a response to Surabian following the incident, "Thank you for chatting with our airport manager. We appreciate the opportunity to turn this around for the customer."
This is a developing story.
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