The general manager of an Ontario retirement home is facing charges after it was discovered that he had been removing door handles from rooms of retirees during the pandemic.
DRPS investigators have stated that an investigation started back on February 12 when they responded to a complaint against the staff at the White Cliffe Terrace Retirement Home in Courtice – just east of Oshawa. It was a complaint that accused staff members had taken off door handles from some units in the residence building.
Once April of this year came, CTV News Toronto received a copy of a letter from Verve Senior Living – the company that runs White Cliff Terrace Retirement Home – confirming that door handles were removed.
"It was a violation of our protocols and practices. As soon as we became aware of the incident, all resident's door handles were immediately reinstalled," David Bird, president and CEO of Verve Senior Living, wrote in the letter dated Feb. 10.
DRPS are asking anyone with new information contact the East Division Criminal Investigations Bureau at 1-888-579-1520 ext. 1657.
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